Responsible Gaming

Gaming Should Be Entertainment

At St Catherines BS3, we believe that online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming experiences, it's important to approach gambling with a responsible mindset and within your means.

Set a budget you can afford to lose, play for fun, and remember that the house always has an edge over time. If gaming ever feels like more than entertainment, please seek help immediately.

Age Verification & Legal Requirements

Online gaming is strictly for adults only. In the United Kingdom, you must be at least 18 years of age to access and use any gaming services on our site.

We take age verification seriously and reserve the right to request proof of identity and age at any time. Playing while underage is illegal and can result in serious consequences. If you are under 18, please do not attempt to access our services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

• Chasing losses: Trying to recover lost money by gambling more
• Hiding gambling: Concealing the amount of time or money spent gaming from family or friends
• Increased spending: Needing to gamble with larger amounts to achieve the same excitement
• Neglecting responsibilities: Gambling interfering with work, school, or relationships
• Failed attempts to quit: Repeatedly trying and failing to cut back or stop
• Mood changes: Becoming irritable or anxious when unable to gamble
• Using gambling to escape: Gambling to cope with stress, anxiety, or depression
• Borrowing money: Taking loans or using credit to fund gambling
• Financial problems: Difficulty paying bills or meeting financial obligations due to gambling
• Lying about gambling: Dishonesty with loved ones about gaming activities

If you recognise any of these signs in yourself, please reach out for support immediately.

Self-Help Tools & Controls

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount of money you can deposit
• Loss Limits: Restrict the maximum amount you can lose within a specified time period
• Session Time Limits: Receive automatic reminders or session cuts when you've been playing for a set duration
• Reality Check Reminders: Pop-up notifications that display your gaming duration and spending
• Self-Exclusion: Temporarily or permanently close your account and exclude yourself from all gaming activities

To activate any of these tools, visit your account settings or contact our customer support team. These controls are free and confidential.

Support Organizations & Help Resources

If you or someone you know is struggling with gambling, confidential help is available:

Take Action Today

If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out—millions of people have successfully overcome problem gambling with professional support.

Contact one of the organisations above, speak to your GP, or confide in a trusted family member or friend. Recovery is possible, and help is available right now.

Remember: It's never too late to ask for help.